Vol. 6 No. 1 (2023)

Articles

• Exploring the Dimensions of Perceived Justice and the Moderating Effect of Brand Image in Service Recovery

  Ajay Singh (Author)

  1-10

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• The Rapid Transformation of India's Retail Sector and Its Economic Impacts

  Krishna Kumar (Author)

  11-16

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• Determinants of Expected Service Quality in Conventional and Islamic Banking in Pakistan

  Zahid Raza, Kabir Khan (Author)

  17-22

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• Green Supply Chain Practices and Their Role in Enhancing Cost Efficiency and Competitiveness

  Osman Zaim (Author)

  23-27

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• Effective Leadership in Change Management: Ensuring Success in Organizational Transformation

  John Mwamba (Author)

  28-38

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