Exploring the Potential of E-Tourism in Enhancing Accessibility for Disabled and Elderly Travelers

Abstract

This article seeks to explore the extent to which existing opportunities are being harnessed, particularly focusing on the current and potential applications of novel technologies in the tourism sector for individuals with special needs. The study employs logical-compartmental analysis and observation as its primary research methods, providing a structured approach to understanding the integration of technology in this context. The main findings indicate that the development of the knowledge-based economy and the subsequent research and practical implementation of its results offer numerous untapped opportunities. One such opportunity lies in the broader application of e-tourism to cater to the specific needs of disabled individuals, the elderly, and other often-overlooked groups. These groups have historically been underrepresented in economic analyses, yet they represent a significant segment of the population that can benefit immensely from technological advancements in tourism. The study emphasizes that the potential of e-tourism to meet the needs of people with special requirements remains largely unexploited. As the tourism industry evolves, there is an increasing recognition of the importance of inclusivity and accessibility, necessitating innovative approaches to service delivery. This includes the creation of new business models that are specifically designed to accommodate the unique needs of these groups. Practical implications of the research suggest a pressing need for developing and implementing novel business models within the e-tourism sector. These models should consider national requirements and domestic capabilities to effectively serve people with special needs. By doing so, the tourism industry can become more inclusive, offering tailored experiences that enhance the quality of life for all individuals, regardless of their physical or cognitive abilities. In conclusion, this article highlights the critical importance of leveraging technology to create accessible tourism experiences and underscores the need for ongoing innovation in this area to fully realize the potential benefits for people with special needs.